Hotel Indigo Auckland – Reception & Lobby

Location: Auckland, New Zealand
Status: Completed (December 2024)
Category: Hotel Fit-Out
Environment: Live / Operational Hotel

Project Overview

Chroma Group delivered the reception and lobby fit-out at Hotel Indigo Auckland as part of a broader interior programme for New Zealand’s first Hotel Indigo. The works were undertaken within an operational hotel environment, requiring coordination with hotel operations to maintain guest access and brand standards throughout delivery.

Chroma Group was engaged early under an Early Contractor Involvement (ECI) model, working collaboratively with the client, brand, and consultant team through design development, coordination, and delivery planning.

Feature (delivery-relevant)
The scope included complex front-of-house joinery and architectural finishes delivered within a live hotel lobby, requiring careful interface coordination to maintain public access and operational continuity.

Delivery Capability & Execution

Engagement Model
Chroma Group was engaged under an ECI arrangement, providing early input into buildability, procurement planning, and coordination prior to construction commencement.

Operating Environment
Works were delivered within an operational hotel, requiring close coordination with hotel management to manage guest movement, public interfaces, and continuity of service.

Delivery Constraints
The project involved brand approval requirements, high-quality front-of-house finishes, programme coordination, and access constraints associated with a public-facing hotel environment.

Execution Approach
Delivery was managed through planned staging and sequencing, with coordination across consultants, suppliers, and hotel operations to align construction activities with programme and operational requirements.

Quality & Safety Controls
Quality and safety were managed through established construction controls appropriate to a public-facing hospitality environment, ensuring compliance with regulatory, brand, and operational expectations.

Collaboration & Outcome

Chroma Group worked closely with the client, IHG, and the consultant team to deliver the reception and lobby spaces in line with design intent, programme requirements, and brand standards, while maintaining operational continuity within the hotel.

Project Details

Client: Ninety Four Feet
Hotel Brand: Hotel Indigo (IHG)
Designer: Ewert Leaf
Scope: Interior fit-out of reception and lobby areas, including joinery and architectural finishes